Terms of service

 

Last Updated: August 2026
Welcome to CHRONIX. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website, placing an order, or using any of our services, you agree to these Terms of Service.
Please read these terms carefully before using our website or purchasing from CHRONIX.
1. GENERAL TERMS
CHRONIX operates this online store and provides customers with access to products, information, and related services.
By using our website, you confirm that you are legally permitted to enter into purchases and agreements under the laws applicable to you.
We reserve the right to refuse service, cancel orders, limit quantities, or restrict access to our services where reasonably necessary, including in cases of suspected fraud, misuse, pricing errors, payment issues, or violations of these Terms.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display our products, descriptions, specifications, photographs, colors, dimensions, and other information as accurately as possible.
However, the appearance of colors and products may vary depending on your device, screen settings, lighting, photography, or other factors.
Product availability may change without notice. We reserve the right to discontinue or modify products where permitted by law.
3. PRICES AND PAYMENTS
Product prices are displayed on our website and may change from time to time.
The final amount payable will be shown during checkout before you complete your purchase.
Depending on the destination country and circumstances of the order, additional taxes, customs duties, import charges, handling fees, or other governmental charges may apply.
For international orders, unless expressly stated otherwise during checkout, the customer is responsible for customs duties, import taxes, and other charges imposed by the destination country.
4. ORDERS
After placing an order, you may receive an order confirmation. Receipt of an order confirmation does not necessarily mean that an order has been finally accepted.
We reserve the right, where permitted by applicable law, to cancel or refuse an order due to reasons such as product unavailability, incorrect pricing, payment problems, suspected fraud, incorrect customer information, or circumstances beyond our reasonable control.
If we cancel an order after payment has been successfully collected, the relevant amount will be refunded according to the applicable payment method and law.
5. SHIPPING AND DELIVERY
CHRONIX ships orders within Israel and internationally to supported destinations worldwide.
Shipping costs, when applicable, will be displayed during checkout or communicated before completion of the order.
Estimated delivery times are estimates only and may vary depending on the destination, shipping carrier, customs processing, holidays, weather, local delivery conditions, or other circumstances outside our reasonable control.
International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Customers are responsible for providing complete and accurate shipping information. If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping costs may apply where permitted by law.
Nothing in this section limits any rights you may have under mandatory consumer protection laws.
6. RETURNS AND EXCHANGES
Customers may request a return or exchange within 14 days, subject to applicable law and the conditions stated in our Return and Refund Policy.
To be eligible for a return or exchange, the product should generally be unused, unworn, undamaged, and returned in its original condition with its original packaging, tags, accessories, and other items supplied with the product, except where applicable law provides otherwise.
Certain products may not be eligible for return or exchange where an exception is permitted by applicable law.
Customers should contact CHRONIX before returning an item so that we can provide the appropriate return instructions.
Refund eligibility, return shipping costs, exchanges, damaged products, incorrect products, and other return-related matters are governed by our Return and Refund Policy and applicable law.
7. DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If you receive a product that is damaged, defective, or different from the product ordered, please contact us as soon as reasonably possible and provide your order details and, where appropriate, photographs or other information showing the issue.
We will review the request and provide an appropriate solution in accordance with applicable law and our policies.
8. INTERNATIONAL ORDERS
Customers placing orders for delivery outside Israel are responsible for ensuring that the products they purchase may legally be imported into their destination country.
Customs regulations and import requirements vary between countries. CHRONIX is not responsible for customs delays or charges imposed by governmental authorities, except where responsibility cannot legally be excluded.
9. INTELLECTUAL PROPERTY
The CHRONIX name, branding, website design, original graphics, photographs, text, and other original content belonging to CHRONIX are protected by applicable intellectual property laws.
Third-party trademarks, brand names, logos, and other intellectual property appearing on products or on our website remain the property of their respective owners.
Nothing on this website grants you ownership of or a license to use intellectual property belonging to CHRONIX or any third party except as expressly permitted.
10. THIRD-PARTY SERVICES
Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, analytics providers, applications, and other technology providers.
Some third-party services may be governed by their own terms and privacy policies. CHRONIX is not responsible for third-party services to the extent permitted by applicable law.
11. SHOPIFY
Our online store is hosted using Shopify's ecommerce platform. Shopify provides technology that enables us to operate and provide our online store.
Your purchases from CHRONIX are transactions between you and CHRONIX, subject to these Terms and applicable law. Certain technical, payment, or other services may also be provided by Shopify or other third-party service providers under their respective terms.
12. PRIVACY
Our collection and processing of personal information is described in our Privacy Policy.
By using our website, you acknowledge that information may be processed by service providers necessary to operate the store, process payments, deliver orders, prevent fraud, provide customer support, and perform other legitimate business functions, subject to applicable privacy laws.
13. PROHIBITED USES
You may not use our website or services for unlawful or fraudulent purposes, to violate the rights of others, to transmit malicious software, to interfere with the security or operation of the website, or to engage in activities prohibited by applicable law.
We may restrict or terminate access to our services when reasonably necessary in response to prohibited activity, subject to applicable law.
14. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.
We reserve the right to correct errors and update information where permitted by law. If an error materially affects an order that has already been placed, we will handle the matter in accordance with applicable consumer protection laws.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, CHRONIX will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, nor does anything in these Terms reduce mandatory consumer rights available under applicable law.
16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify CHRONIX against claims, losses, or reasonable expenses arising directly from your unlawful use of our website, your material breach of these Terms, or your violation of the rights of another person.
17. SEVERABILITY
If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue in effect.
18. TERMINATION
We may suspend or terminate access to our services where reasonably necessary because of fraud, unlawful activity, material violations of these Terms, security concerns, or other legitimate reasons, subject to applicable law.
Obligations and rights that by their nature should survive termination will continue to apply.
19. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our online store, subject to mandatory rights provided by applicable law.
20. GOVERNING LAW
These Terms are governed by the laws applicable to CHRONIX's business operations and by any mandatory consumer protection laws that apply to the customer's transaction.
Nothing in these Terms is intended to deprive consumers of mandatory protections or rights available to them under applicable law.
21. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The latest version will be available on this page.
Changes will apply from their effective date, subject to applicable law. Your continued use of the website following an update constitutes acceptance of the updated Terms where legally applicable.
22. CONTACT INFORMATION
Questions regarding these Terms of Service or an order may be sent to:
CHRONIX
mbbranding2@gmail.com